top of page
konnect.png

Privacy Policy

Effective Date: 3 August 2026

Grid Konnect Solutions LLP respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how we may collect, use, store, disclose and protect personal information when you visit our website or contact us through the website.

1. Who We Are

The website is operated by:

Grid Konnect Solutions LLP
601, BHA Millennium Towers
B-9/17, Sector 62
Noida, Uttar Pradesh – 201309
India

For the purposes of applicable data-protection law, Grid Konnect Solutions LLP determines the purposes and means for which personal information collected through the website is processed.

2. Scope of This Policy

This Privacy Policy applies to personal information collected through:

  • the Grid Konnect Solutions LLP website;

  • forms available on the website;

  • communications initiated through the website; and

  • cookies and similar technologies used on the website.

It does not necessarily apply to information collected under a separate client, employee, supplier or commercial agreement where a different privacy notice is provided.

3. Personal Information We May Collect

Depending on how you use the website, we may collect the following categories of personal information.

Information You Provide

When you complete a contact form or otherwise communicate with us, you may provide:

  • your name;

  • email address;

  • telephone number;

  • company or organisation name;

  • job title or professional information;

  • the subject of your enquiry;

  • information contained in your message;

  • project or service requirements; and

  • any other information you voluntarily provide.

Please avoid submitting unnecessary sensitive personal information through the contact form.

Information Collected Automatically

When you access the website, certain information may be collected automatically through website hosting, security, analytics or cookie technologies, including:

  • internet protocol address;

  • browser type and version;

  • device type;

  • operating system;

  • approximate geographic region;

  • referring website or source;

  • pages visited;

  • date and time of access;

  • time spent on the website;

  • navigation and interaction information;

  • cookie identifiers; and

  • security and diagnostic information.

This information may not identify you directly but may be treated as personal information where it can reasonably be associated with an individual.

4. How We Collect Information

We may collect personal information:

  • directly from you when you complete a form;

  • when you communicate with us following a website enquiry;

  • automatically when you browse the website;

  • through cookies and similar technologies;

  • from our website hosting, security or analytics providers; and

  • from publicly available business or professional sources where permitted by law.

5. How We Use Personal Information

We may use personal information to:

  • receive and respond to enquiries;

  • understand your requirements;

  • communicate with you about our services;

  • provide requested information;

  • evaluate possible projects, engagements or business relationships;

  • prepare proposals or arrange further discussions;

  • operate, maintain and improve the website;

  • analyse website traffic and performance;

  • personalise or improve the user experience;

  • detect and prevent fraud, misuse, cyberattacks and security incidents;

  • maintain internal business and enquiry records;

  • establish, exercise or defend legal rights;

  • comply with legal, regulatory or governmental requirements; and

  • carry out other purposes communicated to you at the time of collection.

We will not use personal information for an unrelated purpose unless permitted by law or after providing appropriate notice or obtaining consent where required.

6. Consent and Lawful Processing

Where required, we process personal information based on your consent, including where you voluntarily submit information through the contact form.

We may also process information where:

  • it is necessary to respond to a request voluntarily made by you;

  • it is necessary to take steps towards a potential business engagement;

  • it is required for compliance with a legal obligation;

  • it is necessary to protect the website, our systems or other individuals;

  • it is required to establish or defend legal claims; or

  • another lawful basis or legitimate use is available under applicable law.

You may withdraw your consent by contacting us through the website contact form. Withdrawal will not affect processing already carried out lawfully before the withdrawal.

Certain information may still be retained or processed where required by law or necessary for legal, security, record-keeping or dispute-resolution purposes.

7. Contact Form Information

Information submitted through the contact form will be used primarily to:

  • review your message;

  • respond to your enquiry;

  • communicate about the requested service or matter;

  • arrange discussions or meetings where appropriate; and

  • maintain a record of the communication.

Submitting a contact form does not guarantee that we will accept an engagement or provide the requested service.

8. Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance and maintain security.

Further information is available in our Cookies Policy.

Where required, non-essential cookies will be used only after you have been provided with an appropriate choice or consent mechanism.

9. Sharing Personal Information

We do not sell or rent personal information.

We may share information only where reasonably necessary with:

  • website hosting and infrastructure providers;

  • information technology and security providers;

  • analytics providers;

  • cloud-storage and communication providers;

  • professional advisers, including legal, financial or compliance advisers;

  • contractors or service providers supporting our operations;

  • regulatory, governmental, judicial or law-enforcement authorities where required by law; and

  • parties involved in a restructuring, merger, acquisition, transfer or reorganisation of our business.

Service providers may process information only for the services they provide to us and subject to appropriate contractual, confidentiality or security requirements where applicable.

10. International Processing and Transfers

Some website, hosting, analytics, cloud or technology service providers may operate or store information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that the transfer is permitted under applicable law and that appropriate safeguards are used.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

  • the nature of the enquiry;

  • whether a business relationship is established;

  • legal, tax, accounting or regulatory requirements;

  • dispute-resolution needs;

  • security and fraud-prevention requirements; and

  • applicable limitation periods.

Contact-form enquiries that do not result in a business relationship may be deleted or anonymised when no longer reasonably required.

We may retain limited records for longer where necessary to comply with law, maintain security or establish, exercise or defend legal claims.

12. Information Security

We take reasonable administrative, organisational and technical measures designed to protect personal information against:

  • unauthorised access;

  • unlawful use or disclosure;

  • accidental loss;

  • alteration;

  • destruction; and

  • other personal-data breaches.

These measures may include access restrictions, secure hosting arrangements, technical safeguards and internal controls.

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect the information under our control.

13. Your Rights

Subject to the applicability, commencement and limitations of relevant law, you may have the right to:

  • obtain information about the personal data being processed;

  • request access to your personal information;

  • request correction of inaccurate or misleading information;

  • request completion or updating of incomplete information;

  • request erasure of information that is no longer required;

  • withdraw consent;

  • raise a grievance regarding the processing of personal information; and

  • nominate another individual to exercise applicable rights in the event of death or incapacity.

To exercise a privacy right, submit a request through the contact form available on the website.

We may request reasonable information to verify your identity and ensure that personal information is not disclosed, changed or deleted at the request of an unauthorised person.

A request may be declined or restricted where permitted or required by law.

14. Grievances and Complaints

For questions, concerns or grievances regarding personal information, please contact us using the form provided on the website.

Please include sufficient information for us to identify your request and understand the issue. We will review and respond within a reasonable period and in accordance with applicable legal requirements.

15. Children’s Privacy

The website is intended primarily for businesses and adults and is not designed to knowingly collect personal information from children.

A person under the age at which independent consent is permitted under applicable law should not submit personal information through the website without the involvement and authorisation of a parent or lawful guardian.

Where we learn that personal information relating to a child has been collected without appropriate authorisation, we will take reasonable steps to delete or otherwise handle that information in accordance with applicable law.

16. Third-Party Websites

The website may contain links to third-party websites or services.

We are not responsible for the privacy, security or data-handling practices of third parties. You should review the privacy policy of each third-party website before providing personal information.

17. Automated Decision-Making

We do not ordinarily use information submitted through the website to make decisions based solely on automated processing that produce legal or similarly significant effects.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, technologies, services, business practices or legal obligations.

The revised policy will be published on the website with an updated effective date. We encourage you to review the policy periodically.

19. Contact Us

For privacy-related enquiries, rights requests or grievances, contact Grid Konnect Solutions LLP through the contact form provided on the website.

Grid Konnect Solutions LLP
601, BHA Millennium Towers
B-9/17, Sector 62
Noida, Uttar Pradesh – 201309
India

bottom of page